Moxie KB 9.4 Portal Documentation
Moxie KB 9.4 Portal Documentation


Overview

Portals can be configured to display Article metadata that is most relevant for your users.
Metadata includes:

  • Modified Date
  • KB Name
  • Article Number
  • Categories
  • Attributes

Configuring Article Display

  1. Login to Portal Administration.
  2. Click Edit in the selected portal’s row in the Available Portals table.
  3. Click Configuration.
  4. Scroll to the line: <display>
  5. Make changes to the display attributes as described in Table "Configuring Article Metadata Display".
XML Section Description Example
&#60;display&#62; The Display setting determines which of the 6 metadata elements are available for a portal. To enable display, set "enabled=true".

Disable display by setting "enabled=false".
&#60;articleNumber&#62; Set the metadata Article Number to be displayed on the Article page by specifying selected=true".

Set "selected=false" to disable display.
&#60;articleNumber selected="true" /&#62;
&#60;kbName&#62; Set the metadata KB name to be displayed on the Article page by specifying: "selected=true".

Set "selected=false" to disable display.
&#60;kbName selected="true" /&#62;
&#60;modifiedDate

&#60;/modifiedDate&#62;
Set the metadata Modified Date by specifying "selected=true” for a preferred date format of the following:
  • MMDDYYYY
  • DDMMYYYY
Set the other date format as "selected=false".
&#60;modifiedDate selected="true"&#62; &#60;formatMMDDYYYY selected="true" /&#62; &#60;formatDDMMYYYY selected="false" /&#62; &#60;/modifiedDate&#62;
&#60;attributes&#62; Set the metadata Attributes by specifying "selected=true”.
Disable display by setting "enabled=false".
&#60;attributes selected="false" /&#62;
&#60;categories/&#62; Set the metadata, Categories by specifying "selected=true”.
Disable display by setting "enabled=false".
&#60;categories selected="false" /&#62;
If categories and/or attributes are enabled, the full path to an article's categories and/or attributes will be displayed.

If there is a taxonomy like : "Manuals &#62; Phones &#62; Super Phone"

And if a selected article is tagged with "Super Phone"

The full path - "Manuals &#62; Phones &#62; Super Phone" is displayed with the article.

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